Shipping policy

Last Updated: July 2026

At Urban Luxury, we are committed to delivering your orders quickly and safely.

Free Shipping

We are pleased to offer FREE shipping on all orders from India. No minimum purchase is required.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During high-demand periods, processing times may be slightly longer.

Estimated Delivery Time

Domestic Shipping : 5–7 business days
Internation Shipping : 10–15 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to update.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Urban Luxury is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to help resolve the issue.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges, if applicable, are the responsibility of the customer.